Terms of use

Ι. INTRODUCTION

We welcome you to our Company's website and online store.

1. 1.The website and online store www.powerskate.eu (hereinafter for short "the website" or "online store") was created and is operated by the company «KOUSPARIS IOANNIS & SIA Ε.Ε.» with registered address at 5, Mourouzi street, Nikaia, Attica, Greece P.C. 18450 with Tax Identification Nr 998372025 and General Business Registration Nr 44817507000 contact phone 2112219712 Monday-Friday from 9:00 am to 17:00 pm (except for holidays) and e-mail address info@powerskate.eu (hereinafter referred to as the "Company" or "we" or "us" or "our").
2. 2. The access to the website and the products and services offered through it (hereinafter referred to as the "Services"), the use thereof and the execution of purchases are subject to these terms and conditions, the Cookies Policy and the terms of the Privacy & Data Protection Policy, which form integral part of the present terms, since they contain, together, binding terms and conditions for the use of the website (hereinafter jointly referred to as the "Terms and Conditions").
   
   The use of the website by the visitor/user/consumer/member/buyer (hereinafter jointly referred to as the "User") implies his/her unconditional agreement with the Terms and Conditions, which apply to all the content included on the website. Therefore, before browsing our website and making your purchases, please read these Terms and Conditions carefully and make sure that you agree with them. If you disagree with any of the Terms and Conditions, we advise you not to take any action on our website, including simply browsing it. However, any action you take on the website, including but not limited to browsing it, subscribing to our Company's newsletter or purchasing our products, shall be deemed to be your unconditional acceptance of these Terms and Conditions.
3. 3. The use of the website and any transaction on the website is the sole responsibility of the User. The User is requested to check the content of the Terms and Conditions for any changes. Continued use of the Website, even after any changes, implies the User's unconditional acceptance of the Terms and Conditions.
4. 4. Please note that the Website allows you to place your order from anywhere in the world if you wish to have your order delivered in Greece.

II. ENTRY TO THE WEBSITE - DESCRIPTION OF THE STAGES OF PURCHASE COMPLETION

1. 1. When you visit the website, you are given the opportunity to set cookies (for more information please refer to the Cookies Policy) and then choose how you wish to browse the website and purchase our products.
2. 2. It is expressly noted that this website does not constitute an offer to the buyer to conclude a sale contract but an invitation to the buyer to submit a purchase proposal.
3. 3.By clicking on the product, you are interested in, you can see photos of the product and its description as it has been imprinted based on the information provided to us by the respective supplier of the product. If you wish to purchase the product and having selected the special properties of each product and its quantity, you must click on "Add to cart". In the pop-up window that appears, you are informed about the products you have selected, their quantity and the total number of the products of your cart. Then, you select "Proceed to cart" in order to proceed to the next stage required to complete your order.
   
   It is clarified that if a product is not available all along, the user cannot add it to his basket and therefore the conclusion of its purchase cannot be effected. The user has the possibility to ask for information by email as soon as the product becomes available again.
4. 4. If you do not wish to purchase another available product and you have finished configuring your shopping cart, select "Complete Order".
5. 5. At this point, you are asked to fill in your e-mail address and corresponding password and complete your order either as a visitor to our website (i.e. without creating an account) or as a member, by creating an account (or log in to your existing account if you are already a member). In particular:
   • If you choose to proceed as a guest, no further action is required on your part.
   • If you wish to proceed as a member of the website, select the second icon above "Register" and then proceed to the member registration form entitled "Create Account" so that you can fill in the other details required (i.e. first name, last name, e-mail address and password). If you are already a registered member of the website, select "Login" and enter your email address and password to identify yourself.
6. 6. After filling in your details as described above, you will be asked to select the type of document you wish to issue, the billing address (if different from the shipping address), the shipping method and the payment method. Your order is then summarized, and at this stage you are also informed of the cost of transport, depending on the delivery method you have chosen.
7. 7. After completing the filling of all requested information, you are given the opportunity to subscribe to our newsletter service, to select gift packaging, to create an Account (if you have not already created one) and if you wish to submit a proposal to order for the purchase of these products, having accepted the Terms of Use and Privacy Policy & Data Protection Policy, you continue by clicking on the "Submit Order" button. By doing so, you submit a proposal to the Company to enter into a contract to purchase the products you have selected. The conclusion of the contract is completed on a case-by-case basis as described in paragraph 8.
8. 8. Subsequently, you receive an automated message confirming receipt of the order, which is sent to the e-mail address you have provided. The order is received by the Company, subject to a check of the availability and correctness of the price of the ordered product.
9. 9. The purchase contract is concluded:
   1. i) In case the product is available at the stage of its pricing, the sending of the aforementioned e-mail constitutes the acceptance by the Company of the proposal submitted by you for the conclusion of a contract and therefore constitutes a declaration of acceptance of your offer and the conclusion of a purchase contract with our Company;
   2. ii) In case the product is not available at the stage of its pricing, then this automated e-mail is simply a message confirming the receipt of the order by the Company and not a confirmation of receipt of the order. Therefore, at this stage the contract between the buyer and our Company has not yet been concluded.
10. 10. The Company will then contact you to inform you about the availability of the product and to agree on the specific terms of the sales contract between the Company and the customer. In such case, the purchase contract shall be governed by the more specific terms agreed between the Company and the buyer, following the more specific communication between the parties.
11. 11. In both cases i) and ii) under 9 above, any price that may have been committed or prepaid (such as if you choose to use a credit card or other means) will constitute an agreed financial guarantee and not yet a payment of the price, which payment will only be settled once the availability of the product and the price is confirmed and the purchase agreement is completed, otherwise the price will be returned to you. In case of exhaustion of available stocks, we will inform you immediately and by any appropriate means about the impossibility of fulfilling our contractual obligations and we will inform you in detail of the reasons for our impossibility, in order to exercise your rights provided for by the legislation in force.
12. 12. In case that there is any problem with your order, we will inform you by email or telephone.
13. 13. To make a transaction on the website you must be over 18 years of age. Visitors who are under 18 years of age must refrain from any action on the website.
14. 14. When you place an order, you represent and warrant that all information you provide is true and accurate, that you are an authorized user of the credit or debit card you used to place your order, and that there is a sufficient balance to cover the purchase price of the products and shipping costs.

III. CONCERNING THE PRICES OF OUR PRODUCTS

1. 1. The prices of the products, listed in the online store, are in euros and include the applicable VAT. In addition, for products subject to a discount or offer exclusively in the Company's online store, these prices are valid only for this store and are marked accordingly. The prices indicated do not include the additional required shipping and payment charges, which are added before the completion of your order, nor any deductions or withholdings provided for organizations, authorities, institutions, etc., of which you will be informed at the "Purchase Completion" stage.
2. 2. The Company generally reserves the right to freely formulate the prices of the products, to modify them and to change and/or withdraw the offers at any time, without prior notification of the users of the Website, who will be informed of the price applicable at any time by the relevant product price posting on the Website. Although we take due care to ensure that all details, descriptions, and prices displayed on this Website are accurate, errors may occur. In particular, where the product is available on request, the Company is bound by the validity of the price shown on the Website.

IV. PAYMENT TERMS

Our Company gives you the opportunity to pay for your order, in any of the following ways:

• Payment by Credit or Debit or Prepaid Card

  Our Company accepts VISA, VISA ELECTRON, MASTERCARD and MAESTRO credit or debit or prepaid cards. The process is carried out and completed through a banking institution with which we cooperate and which, upon its express assurance, provides all the necessary security guarantees for electronic transactions. If you choose to pay your order by credit, debit, or prepaid card, you will be transferred to the website of the partner bank, where you will have to follow the procedure indicated.

• Payment via PAYPAL

  If you decide to pay for your order via PayPal, we inform you that the address you use for delivery is automatically updated from the one set as default in your relevant account. When you complete your order and choose to pay via PayPal, you will be asked to log in to your account. You will need to change the delivery address if you wish delivery to be made to an alternative address.

• Cash on delivery (only for orders sent to Greece)

  You can pay the cost of your order and the other agreed charges and charges through cash on delivery, i.e. by paying the amount due to the authorized distributor of our Company, upon delivery of the products to the place of delivery you have specified. According to the current tax provisions, cash on delivery is only possible for amounts up to €500 from natural persons (including VAT) or up to €500 (not including VAT) from legal entities with the issue of a sales invoice.
  
  The cash on delivery option is only available for orders delivered in the Greek territory, without any additional cost for the use of this service. Exceptionally, the cash on delivery payment option is not available in case you choose that your order is delivered to another address than the payment address.

• Deposit in a bank account.

  You can pay your order by depositing the amount to the following bank accounts:

  • ALPHA ΒΑΝΚ S.A.
    IBAN: GR 59 0140 1340 1340 0200 2025 120
  • EUROBANK S.A.
    IBAN: GR49 0260 2080 0000 3020 0628 331
  • PIRAEUS BANK S.A.
    IBAN: GR 63 0171 9090 0069 0914 8228 809
  • NATIONAL BANK OF GREECE S.A.
    ΙΒΑΝ: GR 54 0110 1950 0000 1954 4072 887

  (Beneficiary: KOUSPARIS IOANNIS AND SIA Ε.Ε. )

  You should deposit the exact amount of your order as well as the other agreed charges and fees. As the reason for the deposit, you should state the name and address you provided, when placing the order. Proof of deposit should be sent to our Company by email to info@powerskate.eu.

  As soon as the Company receives the relevant confirmation of payment from the partner bank, it will start the shipping process.

V. TERMS OF SHIPMENT

1. For your convenience, our Company provides you with several ways of receiving and delivering products. The transport costs are borne entirely by the buyer and the amount of the costs is determined in the manner set out below. When placing your order, you are asked to choose which of the following methods you wish to receive your products:

1. i. Shipping and Delivery to the address you have indicated to us:

   All orders are shipped by our Company on the next business day after your order is confirmed. Deliveries are made by our partner courier companies "ACS" and "ELTA Door to Door" and are delivered within 1-3 working days from the confirmation of your order. For remote/inaccessible areas of the Region, delivery may take an additional 1-2 working days.

   The relevant costs are as follows:

   • Standard Delivery (1-3 working days): 3,50€ (including VAT)
   • Free shipping: With product purchases over 40,00€

2. ii. Collection of the products you have ordered from our company's registered office at 5, Mourouzi Street, Nikaia, Attica, Greece, free of charge.

VII. RIGHT OF WITHDRAWAL AND ITS EXERCISE

1. 1. If you fall within the definition of consumer ("a natural person acting for reasons which are outside his/her trade, business, craft or profession"), you are entitled to withdraw from this contract within fourteen (14) calendar days from the receipt of the product by you or by a third party indicated by you, without giving any explanation, stating the reasons and without additional charges, other than those expressly mentioned in the Law (indicatively direct costs of returning the goods etc.).
2. 2. In case you ordered a batch of products, the above deadline starts at the moment you receive the last product of the batch or with the completion of the last delivery in case of periodic deliveries.
3. 3. To exercise your right of withdrawal, you should inform us within the above deadline of your decision to withdraw from the sale contract, with a clear statement (e.g. a letter sent by post or email). You can send the withdrawal form, either by mail to the address of our offices at 5, Mourouzi Street, Nikaia, Attica, Greece, P.C. 18450, or to the e-mail address info@powerskate.eu.
4. 4. With the exercise of the withdrawal you are obliged to return the product to us in its original excellent condition (as new) in which it was delivered to you or to provide us with clear and non-disputable evidence that you have sent it safely within the above 14-day period.
5. 5. Consequences of withdrawal. a) If you withdraw from this contract, we will refund to you all monies received by us from you in relation to the returned product, excluding transport and delivery costs, without undue delay, and in any event within fourteen (14) calendar days of the day on which we are informed of your decision to withdraw from the contract. We will make the intended refund using the same means of payment as you used for the original transaction, b) We are entitled to delay the refund until we receive the goods back or until you provide us with evidence that you have sent the goods back within the above 14-day period, whichever occurs first. You expressly agree that we will execute the above refund by depositing the money into a bank account that you nominate to us or to your credit card (if payment has been made by credit card). c) You must send back the goods at your own risk and expense, without undue delay and in any event within the 14-day period referred to in par. 1 above. Such deadline is met if you return the goods before the expiry of this period. The direct cost of returning the goods shall be borne by you.
6. 6. In order for a return to be accepted, the returned product must be in the condition it was when you received it, it should bear its initial packaging, which must be intact, without damage or tears, the product should not have been used, it should be full and should bear all accompanying documents. If the product is not accompanied by its documents, it is not possible for us to identify the product with a specific online order.
7. 7. In any case, we inform you that the user (consumer) should handle any product he receives in the same way he would handle and examine it in a physical store, to the extent absolutely necessary to ascertain its nature, characteristics and function, and no more than that.
   
   We shall not be liable and shall not compensate a consumer or give effect to a withdrawal in case that damage to the goods has been caused by the consumer's fault or in case of use which exceeds the extent, which is absolutely necessary to ascertain the nature, characteristics and function of the goods.
   
   In any case, the goods you wish to return must be accompanied by the necessary legalization documents and receipt evidence.
8. 8. You are not entitled to withdraw in the cases of article 3b of Law 2251/94 and in any other case where this is provided by law or herein in accordance with the law. Indicatively, you are not entitled to withdraw in the following cases:
   1. α) In cases where the products have been used.
   2. b) According to your personal requirements and personal customizations or which by their nature are impossible to return by shipment.
   3. c) In cases where the products delivered are not suitable for return once unsealed for health protection or hygiene reasons.
9. 9. The parties may, if they wish, perform their contractual obligations during the withdrawal period.

VIII. PROCEDURE FOR THE RETURN OF POTENTIALLY DEFECTIVE PRODUCTS

1. 1. Our company's priority is the high quality of the products available through our online store and the complete satisfaction of our customers. For this reason, in the rare case that you find that the product you received is defective, please contact our Company directly by sending an email to info@powerskate.eu or by calling us at 2112219712 to inquire about the procedure of product replacement or refund.
2. 2. In case of defective products, our Company is liable according to the provisions of 534 et seq. of the Civil Code. If it is indeed a defective product, then in this case we will agree on how it can be corrected or replaced with another product, unless such an action is impossible or requires disproportionate costs. In any case of our liability for an actual defect, you shall, in addition to the above right, be entitled at your option to request a reduction in the price or to withdraw from the contract, except in the case of a minor actual defect. Furthermore, if at the time when the risk passes to you an agreed quality of the goods is missing, you are entitled, instead of the rights mentioned above, to claim damages for non-performance of the contract or, cumulatively with these rights, to claim damages for the loss not covered by the exercise of these rights. The same applies in the case of supply of a defective product, which is due to the Company's fault.

IX. CANCELLATION OF AN ORDER

Without limiting the provisions on irrevocable withdrawal under Article VII above, the order may be cancelled in the following cases:

1. 1. Before completing the online order, during the online order process you can go back and remove the quantities of products from your cart by pressing the relevant button.
2. 2. If the online order has been completed but the product has not yet been shipped you can call to 2112219712 and one of our associates will take care of cancelling your order.
3. 3. After receiving the product, kindly call us to 2112219712 or contact us at info@athlopaidia.com, explaining the reason why you wish to cancel the order. One of our associates will assist you immediately and inform you of all your options.
4. 4. In case your order has already been invoiced and you wish to cancel it, kindly contact to 2112219712 and provide your order details. However, the status of the order will not change on your account page.

X. LIMITATION OF THE COMPANY'S LIABILITY FOR THE OPERATION OF THE WEBSITE

1. 1. Our Company has taken all appropriate measures to ensure your constant and secure access to the website. However, our Company has no liability and does not provide any warranty of any kind regarding the integrity, correctness, timeliness, merchantability, non-infringement or fitness of this content for any use, application or purpose, and does not assume any kind of liability in respect of the content and information of the website.
2. 2. Our Company shall not be liable, including in the case of even slight negligence, in the event that, for any reason, the operation of the website is interrupted or access to it becomes difficult and/or impossible and/or if, despite the security measures observed, "viruses" or other harmful software are detected and transmitted to the terminals of users/visitors, or if unauthorised third parties interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper functioning or intercepting data relating to the personal data of customers and registered users. The cost of any corrections or servicing is borne by the user and in no case by the Company, which has no further obligation to compensate for any cause whatsoever.
3. 3. The website may contain links to websites, for the content and services of which our Company bears no responsibility. Our Company in no way accepts or endorses the content or services of the websites to which it refers, nor should it be considered to be linked to them in any way.

XI. LIMITATION OF THE COMPANY'S LIABILITY FOR ANY INCORRECT CONTENT

1. 1. The Company shall take all reasonable steps to ensure the completeness and validity of the information provided on the website, regarding the absence of legal defects of the goods available from the online store and the related services and their conformity with the contract, as provided for in Articles 534 to 538 of the Civil Code.
2. 2. The Company shall not be liable for statements (promotions or descriptions) of third parties concerning the products, for product features which are unknown to us and could not have been reasonably known, or if, at the time of ordering, a statement about product features has changed, in the same or similar way as it was made and if the user's (buyer's) decision could not have been influenced by the statement/announcement/characteristics with the specific content.
3. 3. The Company is not liable for obvious technical or typographical errors, which have occurred unintentionally or due to any interruptions in the operation of the website due to force majeure, as well as if the user's (buyer's) decision could not be influenced by the statement/announcement/acknowledgement of features with the specific content.
4. 4. The display of products on the website does not constitute a binding offer for sale on the part of our Company but it has the meaning of a general informative report.
5. 5. The online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during such access, and are related to the operation or compatibility of their own infrastructure with the use of the website.
6. 6. Also, the Company has no responsibility for acts or omissions of third parties and in particular unauthorized interventions of third parties in products and / or services and / or information available through the website.

XII. RESPONSIBILITY OF THE USER

1. 1. By accepting these Terms and Conditions, the user states that he/she is an adult and gives his/her explicit consent to any processing of his/her data (art.21 of Law 4624/2019).
2. 2. The users of the website accept that they will not use the online store to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be posted, copied or in any way disclosed in accordance with the law (such as, confidential information or information covered by a duty of confidentiality), infringes any patent, trademark, copyright or other rights of third parties, contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or prevent the operation of any software or computer hardware, intentionally or unintentionally violates applicable Greek and EU legislation and its provisions, may harass third parties in any way and any content and in particular software used by third parties, or may cause damage to, destroy or interfere with the operation of any software or computer hardware, or may cause damage to, destroy or interfere with the operation of any software or computer hardware, or intentionally or unintentionally violate applicable Greek and EU legislation and provisions thereof, or may harass third parties in any way and any content, and in particular software used to collect or store personal data of users.

XIII. INTELLECTUAL PROPERTY

1. 1. All the content of the website and the online shop, including distinctive titles, trademarks, images, graphics, photographs, drawings, texts, etc. are the intellectual property of our Company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property for which our Company has obtained a license for its own exclusive needs and for the operation of the website and the online shop.
2. 2. It is expressly forbidden, in whole or in part, to use, copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above-mentioned items. It is also not permitted to modify, translate, decompile, reconstruct, or create derivative works using any software or accompanying documentation offered by the Company or its licensors. Any actions contrary to the above prohibition constitute an infringement of intellectual and industrial property rights and shall have the lawful consequences provided for. In any case, the appearance and display of the above information on the website should not be construed in any way as a transfer or assignment of the rights of the user.
   
   Please note that any trademarks appearing on this website are the property of the respective lawful holders and owners of the trademarks and you may not use any part of the content of our website (including these Terms and Conditions) without our prior express written consent.

XIV. CONSUMER CODE OF CONDUCT

Our Company complies with the Consumer Code of Conduct which establishes principles that should govern the business conduct and relationships between suppliers and consumers and their associations.

XV. AMENDMENT OF TERMS

Our Company reserves the exclusive right to unilaterally modify, remove or renew the Terms and Conditions, without justification, at any time it deems necessary, in particular for reasons of compliance with the legislation in force.

XVI. APPLICABLE LAW AND DISPUTE RESOLUTION

1. 1. The present Terms and Conditions are governed by the provisions of Greek Law, as applicable from time to time and are interpreted in accordance with the rules of good faith and commercial morality.
2. 2. In case that any term is cancelled, the validity of the other terms is not affected, and it ceases to be valid and is considered to have been automatically removed from the Terms and Conditions, even if it is still referred to in them by mistake, without, under any circumstances, affecting the validity of the other Terms. The Terms and Conditions constitute the entire agreement between the Company and the user of the pages and services and shall be binding only on the user. Any failure or delay by our Company to exercise any specific right under these Terms and Conditions shall not constitute a waiver thereof.
3. 3. For any disputes that arise, we provide you with the opportunity to choose the extrajudicial electronic resolution of such disputes through the electronic platform of the European Commission's Online Dispute Resolution (ODR), as provided by the current Greek legislation (KYA 70330/2015), which incorporated Directive 2013/11/EU, and provides for the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution procedure throughout the EU. In case that the dispute is not resolved through the above procedure, the Courts of Piraeus, Greece shall have exclusive jurisdiction thereon.
   
   For any communication with the website administrator and the formulation of any complaint, please send an e-mail to info@powerskate.eu or fill in the special contact form of the website by selecting "Contact us".
4. 4. Please note that a prerequisite for the consumer to address the Alternative Dispute Resolution procedure is to have previously communicated his/her problem to our website at: info@powerskate.eu, in order to find a mutually acceptable solution.

XVII. SALE AGREEMENT

1. 1. The present Terms and Conditions, together with the Cookies Policy and Privacy & Data Protection Policy, bind the parties (the Company and the Users) collectively and constitute the entire agreement of the parties and supersede any and all prior and current agreements between you and the Company. The information listed on the Company's website is an integral part of the agreement and is not subject to change except by express agreement of the parties (e.g., express agreement via e-mail exchange between the Company and the customer or telephone communication to change the time of delivery of the product).
2. 2. Any delay in the exercise by the parties of any or all of their rights arising from these Terms and Conditions shall not result in the weakening or waiver of such right, which may be exercised at any time, at a later stage and at the reasonable discretion of the beneficiary.

XVIIII. LAST PROVISION

These Terms and Conditions have been updated until 15th January 2024.

Our Company will use its best efforts to update the contents of these Terms and Conditions as required by Law. In any case, we inform you that our Company fully complies to the Legislation, even if the relevant amendments have not been filed yet.